[rt-users] Problem with Saved Searches
Bob Goldstein
bobg at uic.edu
Tue Mar 14 09:38:08 EST 2006
I think when searches are saved, they are associated with you,
or with an RT group. Make sure you save in a group, and that the
other users are also in that same group, with the correct privs.
bobg
>Hi,
>
>I can't find anyone else writing about this problem, but it seems I have an is
>sue with saved searches.
>
>I've given my users access to LoadSavedSearch and ShowSavedSearches - furtherm
>ore the admins have the CreateSavedSearch and EditSavedSearches rights.
>
>But for all users, I can't see ANY stored searches in the "Load Saved Search:"
>-field in the QueryBuilder, however they are in the "RT at a glance".
>
>Anyone have any ideas how to fix this?
>
>I'm running a pretty new version dragged from SVN about a week ago.
>
>Cheers, Bjørn
>_______________________________________________
>http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
>Community help: http://wiki.bestpractical.com
>Commercial support: sales at bestpractical.com
>
>
>Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
>Buy a copy at http://rtbook.bestpractical.com
>
>
>We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/abou
>t/jobs.html
>
>
More information about the rt-users
mailing list