[rt-users] Creating a Link to a Ticket via a Perl Script

Duncan Shannon dshannon at techfluent.com
Tue Mar 14 13:21:43 EST 2006



>________________________________________
>From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users->bounces at lists.bestpractical.com] On Behalf Of Rappaport, Evan
>Sent: Tuesday, March 14, 2006 11:00 AM
>To: Nick Metrowsky; rt-users at lists.bestpractical.com
>Subject: RE: [rt-users] Creating a Link to a Ticket via a Perl Script>
>
>This is what I use. It does everything, creates tickets, does parent-child >relationships, and fills in some custom fields.  You'd have to change the >custom fields and library locations to suit your installation (or >just don't use those options).  I find this easier to use than the rt CLI >which has limited options. 
 

Hi Evan-

Can you share some examples of how you use this script?

duncan






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