[rt-users] goto ticket error (security problem)
Michael Shanks
mike at tekniq.org
Sat Mar 18 03:35:11 EST 2006
Hello
If I remove this right it corrects the problem, however my user now cannot
see his open or closed tickets also
-----Original Message-----
From: Jesse Vincent [mailto:jesse at bestpractical.com]
Sent: 18 March 2006 03:23
To: Michael Shanks
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] goto ticket error (security problem)
On Sat, Mar 18, 2006 at 02:00:26AM -0000, Michael Shanks wrote:
> Hello I am configuring a new helpdesk using request tracker, I notice one
> problem and I am wondering if you can help me with my configuration,
>
> When a user logs into the self service page they are presented with their
> open tickets, top right is also the goto ticket option, when the user
types
> in any ticket ID the ticket is shown to them even if they are not the
> original submitter,
>
You've granted "Everyone" the right to "ShowTicket"
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