[rt-users] FW: [Rt-devel] Problem with Rt-Shredder

[Dave Wells]

> Hi,
> 
> Thanks for the pointers.
> 
> RT Version: 3.4.4 
> Shredder:	0.03_01
> 
> I am running this on a secondary MySQL server to test timings. The
> error occurs when I run rt-shredder as below:
> 
> /usr/local/rt3/local/sbin/rtx-shredder --plugin
> 'Tickets=status,deleted;updated_before,2003-10-05
> 21:39:34;limit,10000' --sqldump /tmp/rt3_dump.sql
> 
> Now I have tried the limit at various settings as low as 5 and up to
> 20000, the shredder will work for various periods of time from 30secs
> to over an hour before it hits this error but it does hit it this
> error more often than not and in fact the only times it doesn't is
> when there is a very low limit set "i.e up to 10".
> 
> The other errors that the shredder reports around this error as below:
> 
> [root at linuxserv02 root]# date
> Thu Mar 23 14:50:38 GMT 2006
> [root at linuxserv02 root]# /usr/local/rt3/local/sbin/rtx-shredder
> --plugin 'Tickets=status,deleted;updated_before,2003-10-05
> 21:39:34;limit,2000' --sqldump /tmp/rt3_dump.sql --force
> SQL dump file is '/tmp/rt3_dump.sql'
> [Thu Mar 23 14:52:59 2006] [crit]: RT::Ticket=HASH(0xa66112c) tried to
> load a bogus ticket: 216
>  (/usr/local/rt3/lib/RT/Ticket_Overlay.pm:257)
> [Thu Mar 23 14:52:59 2006] [crit]: Can't locate object method "caught"
> via package "RTx::Shredder::Exception::Info" at
> /usr/local/rt3/local/sbin/rtx-shredder line 107.
>  (/usr/local/rt3/lib/RT.pm:295)
> [root at linuxserv02 root]# date
> Thu Mar 23 14:53:23 GMT 2006
> 
> After the above run the /tmp/rt3_dump.sql logfile was as attached.
> 
>  <<rt3_dump.zip>> 
> Regards
> 
> Dax
> 
> -----Original Message-----
> From: Ruslan Zakirov [mailto:ruslan.zakirov at gmail.com] 
> Sent: 23 March 2006 12:55
> To: Dave Wells
> Cc: RT users
> Subject: Re: [Rt-devel] Problem with Rt-Shredder
> 
> RT version? Shredder version?
> What did you do when you got this?
> What other errors near that one?
> 
> This thread should be in rt-users@ and also always Cc to the author of
> the extension.
> 
> On 3/23/06, Dave Wells <dave.wells at foreshore.net> wrote:
> > Hi,
> >
> > I am using rt-shredder to thin out my RT database. However I keep 
> > getting the following error:
> >
> > [Thu Mar 23 11:31:48 2006] [crit]: Can't locate object method
> "caught"
> > via package "RTx::Shredder::Exception::Info"
> >
> > Does anyone know how to fix this?
> >
> > Regards
> >
> > Dax
> >
> >
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> 
> 
> --
> Best regards, Ruslan.
> 
> ______________________________________________________________________
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