[rt-users] Problem with timezones

[Ruslan Zakirov]

On 3/28/06, nate <nate at seekio.com> wrote:
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> I've searched through the mailing-list archives, searched google, etc
> and not found anyone with this problem.
>
> Basically, it looks like RT is displaying dates and times based on the
> system timezone, and the $Timezone setting in the config is ignored.  My
> system timezone is set to 'US/Pacific' but I want RT to display
> timezones for 'US/Arizona'.  I've tried setting the $Timezone variable
> to 'US/Arizona', 'America/Phoenix', 'US/Mountain' and even 'US/Eastern'
> but the dates are still displayed in 'US/Pacific' timezone no matter
> what I try.  After every change I've done a full stop/start of apache.
> I even tried setting the timezone in the User table.  None of it seems
> to make a difference.  Grepping through the source for Timezone yields a
> function in RT::Date called LocalTimezone, but that function isn't
> called by anything else.
>
> Am I missing something? Or is RT not paying attention to the $Timezone
> setting?
Yep, you're right and RT is using system's timezone settings. You can
set timezone with TZ environment variable when you start your server.
There is work has been done in RT-3.7, but this branch is not marked
as stable yet. You could try to backport changes.

>
> Thanks,
> Nate
>
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--
Best regards, Ruslan.