[rt-users] RT 3.4.2: rt-mailgate fails after OpenSSL upgrade

[Ruslan Zakirov]

You have to reinstall all perl modules that are linked to libssl, to
get list of files you can use next command:

find /usr/lib/perl5/ -name '*.so' | xargs ldd | perl -n -e 'chomp;
$last = $_ if /^\S/; print "$last $_\n" if /^\s/' | grep -i ssl

On 3/29/06, Mike Friedman <mikef at ack.berkeley.edu> wrote:
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> I'm running RT 3.4.2 on FreeBSD 5.4-RELEASE.  I just upgraded OpenSSL from
> 0.9.7e to 0.9.8a.  I then reinstalled p5-Crypt-SSLeay, plus some other
> modules(*), which depended on OpenSSL.
>
> Now I find that rt-mailgate crashes.  My RT URL is https, so I guess it
> uses the SSLeay perl module.  But when I originally did a 'pkg_info -rR'
> for OpenSSL, RT didn't show up as requiring it.
>
> Now I don't know what to do.
>
> Since rt-mailgate seems to use LWP::UserAgent, I tried reinstalling that,
> from CPAN.  But I get the same symptom:
>
>      Segmentation fault (core dumped)
>
> Any suggestions, short of reinstalling RT (would that even help)?
>
> If I use an 'http' url, rt-mailgate doesn't crash.  (Unfortunately, this
> doesn't do me much good).
>
> Thanks.
>
> Mike
>
> - -----------------------------------------------------------------
>
> (*) I couldn't use portupgrade, because it requires ruby.  And I couldn't
> install ruby because it requires the new OpenSSL.  So, I decided to use
> 'pkg_info -rR' to see what depended on OpenSSL and came up with four
> things:
>
>     mysql-server
>     p5-Crypt-SSLeay
>     p5-perl-ldap
>     qpopper
>
> After upgrading OpenSSL, I installed/reinstalled the above 4 modules.
> And now rt-mailgate dumps core when I run it against an https url.
>
> _____________________________________________________________________
> Mike Friedman                   System and Network Security
> mikef at ack.Berkeley.EDU          2484 Shattuck Avenue
> 1-510-642-1410                  University of California at Berkeley
> http://ack.Berkeley.EDU/~mikef  http://security.berkeley.edu
> _____________________________________________________________________
>
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--
Best regards, Ruslan.