[rt-users] People added as CC on ticket creation...

[Stewart Tranter]

Hello,

Can someone clarify if the people added at ticket creation to CC and 
Admin CC are classed (for the purposes of a scrip) as CC and Admin CC, 
or other recipients?  Basically, I want to notify people added as CC and 
Admin CC at ticket creation time and I need to know which action to use!

Thanks in advance,

Stewart
------------------------------------------------
Stewart Tranter
Computing Services
Loughborough University

E:  s.g.tranter at lboro.ac.uk
W:  http://www.lboro.ac.uk/computing/
T:  +44 (0) 1509 223719
F:  +44 (0) 1509 223989
------------------------------------------------