[rt-users] Setting user CustomField through Perl Script

Jason Fenner jfenner at vitamix.com
Thu Mar 30 14:36:22 EST 2006


Does anyone know what method to use in a perl script in order to print 
out Values are set for a certain customfield of a certain user?

Thank You in advance,
Jason Fenner

Jason Fenner wrote:

> Hi:
>
> I have a global CustomField called "Department" defined as type User 
> in my RT 3.4
>
> Through an external Perl script I query my Active Directory server for 
> a particular username and find a key called: Department.  Once I find 
> that key, I want to set the above CustomField for that user in RT to 
> that same value.
> However, I am stumped as to what object method, etc you use with RT in 
> order to set a CustomField value for a user?
> Can anyone toss me any clues?
> Thanks in advance,
> Jason Fenner
>
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