[rt-users] A bug? Searchbuilder?
Rangarajan Radhakrishnan
rangarajan.radhakrishnan at bms.com
Mon May 8 08:49:04 EDT 2006
Torsten Brumm wrote:
> Hi RT Users,
>
> I think, i found a bug, or i'm too dumb.
>
> I'm trying the following query (from within a website, but also occurs
> from the Query Builder)
>
> ( Queue = 'GAI_ABF_NW' ) AND ( 'CF.{Tournummer}' = '03376' OR
> 'CF.{Tournummer}' = '03361' ) AND ( Status = 'new' OR Status = 'open'
> Or Status = 'stalled' OR Status = 'resolved')
>
> In this Query, CF.{Tournummer} is a normal Custom field.
>
> If i fire this Query i get the following error:
>
> [Mon May 08 13:00:45 2006] [error] [client 10.63.253.97] FastCGI:
> server "/opt/rt3/bin/mason_handler.fcgi" stderr:
> \tHTML::Mason::CGIHandler::_handler('HTML::Mason::CGIHandler=HASH(0x9dec5d8)',
> 'HASH(0x9f06f28)') called at
> /usr/lib/perl5/vendor_perl/5.8.6/HTML/Mason/CGIHandler.pm line 73,
> referer: http://astdev.int.kn/Sendungen/index.html
>
> I'm running RT 3.5.6 on Fedora Core:
>
> Perl v5.8.6 under linux
> Apache::Session v1.6;
> Apache::Session::Generate::MD5 v2.1;
> Apache::Session::Lock::MySQL v1.00;
> Apache::Session::MySQL v1.01;
> Apache::Session::Serialize::Storable v1.00;
> Apache::Session::Store::DBI v1.02;
> Apache::Session::Store::MySQL v1.04;
> AutoLoader v5.60;
> base v2.06;
> Benchmark v1.06;
> bytes v1.01;
> Cache::Simple::TimedExpiry v0.23;
> capitalization v0.03;
> Carp v1.03;
> CGI v3.10;
> CGI::Cookie v1.25;
> CGI::Fast v1.05;
> CGI::Util v1.5;
> Class::Container v0.12;
> Class::Data::Inheritable v0.04;
> Class::ReturnValue v0.53;
> Clone v0.18;
> constant v1.04;
> Cwd v3.01;
> Data::Dumper v2.121_02;
> Date::Format v2.22;
> Date::Parse v2.27;
> DBD::mysql v2.9007;
> DBI v1.48;
> DBIx::SearchBuilder v1.38;
> DBIx::SearchBuilder::Union v0;
> DBIx::SearchBuilder::Unique v0.01;
> Devel::StackTrace v1.12;
> Devel::StackTraceFrame v0.6;
> Devel::Symdump v2.03;
> Digest::base v1.00;
> Digest::MD5 v2.33;
> DynaLoader v1.05;
> Encode v2.08;
> Encode::Alias v2.02;
> Encode::Config v2.00;
> Encode::Encoding v2.02;
> Errno v1.09;
> Exception::Class v1.21;
> Exception::Class::Base v1.2;
> Exporter v5.58;
> Exporter::Heavy v5.58;
> FCGI v0.67;
> Fcntl v1.05;
> File::Basename v2.73;
> File::Glob v1.03;
> File::Path v1.06;
> File::Spec v3.01;
> File::Spec::Unix v1.5;
> File::Temp v0.14;
> FileHandle v2.01;
> HTML::Entities v1.29;
> HTML::Mason v1.3101;
> HTML::Mason::CGIHandler v1.00;
> HTML::Mason::Exception v1.1;
> HTML::Mason::Exception::Abort v1.1;
> HTML::Mason::Exception::Compilation v1.1;
> HTML::Mason::Exception::Compilation::IncompatibleCompiler v1.1;
> HTML::Mason::Exception::Compiler v1.1;
> HTML::Mason::Exception::Decline v1.1;
> HTML::Mason::Exception::Params v1.1;
> HTML::Mason::Exception::Syntax v1.1;
> HTML::Mason::Exception::System v1.1;
> HTML::Mason::Exception::TopLevelNotFound v1.1;
> HTML::Mason::Exception::VirtualMethod v1.1;
> HTML::Mason::Exceptions v1.43;
> HTML::Parser v3.45;
> HTML::Scrubber v0.08;
> I18N::LangTags v0.35;
> I18N::LangTags::Detect v1.03;
> integer v1.00;
> IO v1.21;
> IO::File v1.10;
> IO::Handle v1.24;
> IO::InnerFile v2.110;
> IO::Lines v2.110;
> IO::Scalar v2.110;
> IO::ScalarArray v2.110;
> IO::Seekable v1.09;
> IO::Wrap v2.110;
> IO::WrapTie v2.110;
> IPC::Open2 v1.01;
> IPC::Open3 v1.0106;
> lib v0.5565;
> List::Util v1.14;
> locale v1.00;
> Locale::Maketext v1.09;
> Locale::Maketext::Fuzzy v0.02;
> Locale::Maketext::Lexicon v0.53;
> Locale::Maketext::Lexicon::Gettext v0.14;
> Log::Dispatch v2.11;
> Log::Dispatch::Base v1.09;
> Log::Dispatch::Output v1.26;
> Log::Dispatch::Screen v1.17;
> Log::Dispatch::Syslog v1.18;
> Mail::Address v1.67;
> Mail::Field v1.67;
> Mail::Field::AddrList v1.67;
> Mail::Field::Date v1.67;
> Mail::Header v1.67;
> Mail::Internet v1.67;
> MIME::Base64 v3.05;
> MIME::Body v5.417;
> MIME::Decoder v5.417;
> MIME::Entity v5.417;
> MIME::Field::ContDisp v5.417;
> MIME::Field::ConTraEnc v5.417;
> MIME::Field::ContType v5.417;
> MIME::Field::ParamVal v5.417;
> MIME::Head v5.417;
> MIME::Parser v5.417;
> MIME::QuotedPrint v3.03;
> MIME::Tools v5.417;
> MIME::Words v5.417;
> Module::Refresh v0.08;
> Module::Versions::Report v1.02;
> overload v1.02;
> Params::Validate v0.78;
> POSIX v1.08;
> re v0.04;
> Regexp::Common v2.120;
> Regexp::Common::delimited v2.104;
> RT v3.5.6;
> RT::Interface::Email v1.02;
> Scalar::Util v1.14;
> SelectSaver v1.00;
> Socket v1.77;
> Storable v2.13;
> strict v1.03;
> Symbol v1.05;
> Sys::Hostname v1.11;
> Sys::Syslog v0.08;
> Text::Autoformat v1.13;
> Text::Quoted v1.8;
> Text::Reform v1.11;
> Text::Tabs v98.112801;
> Text::Template v1.44;
> Text::Wrapper v1.000;
> Time::HiRes v1.65;
> Time::JulianDay v2003.1125;
> Time::Local v1.1;
> Time::ParseDate v2003.1126;
> Time::Timezone v2003.0211;
> Time::Zone v2.22;
> utf8 v1.04;
> vars v1.01;
> warnings v1.03;
> warnings::register v1.00;
> XSLoader v0.02;
>
> Any Ideas or hints???
>
> Thanks
>
> Torsten
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I think I had come across the same problem using 3.6.0pre0. Seems to
happen when the same custom field is involved in more than one clause in
the query. Please see:
http://lists.bestpractical.com/pipermail/rt-users/2006-May/039046.html
I haven't had a chance to dig deeper to fix this.
If you can, you may want to print out the query that is being generated
by putting some debug statement in DBIx::SearchBuilder. And see if it
runs against the database you are using. What database are you using?
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