[rt-users] A bug? Searchbuilder?

Rangarajan Radhakrishnan rangarajan.radhakrishnan at bms.com
Mon May 8 08:49:04 EDT 2006


Torsten Brumm wrote:

> Hi RT Users,
>
> I think, i found a bug, or i'm too dumb.
>
> I'm trying the following query (from within a website, but also occurs 
> from the Query Builder)
>
> ( Queue = 'GAI_ABF_NW' ) AND ( 'CF.{Tournummer}' = '03376' OR 
> 'CF.{Tournummer}' = '03361' ) AND ( Status = 'new' OR Status = 'open' 
> Or Status = 'stalled' OR Status = 'resolved')
>
> In this Query, CF.{Tournummer} is a normal Custom field.
>
> If i fire this Query i get the following error:
>
> [Mon May 08 13:00:45 2006] [error] [client 10.63.253.97] FastCGI: 
> server "/opt/rt3/bin/mason_handler.fcgi" stderr: 
> \tHTML::Mason::CGIHandler::_handler('HTML::Mason::CGIHandler=HASH(0x9dec5d8)', 
> 'HASH(0x9f06f28)') called at 
> /usr/lib/perl5/vendor_perl/5.8.6/HTML/Mason/CGIHandler.pm line 73, 
> referer: http://astdev.int.kn/Sendungen/index.html
>
> I'm running RT 3.5.6 on Fedora Core:
>
> Perl v5.8.6 under linux
>  Apache::Session v1.6;
>  Apache::Session::Generate::MD5 v2.1;
>  Apache::Session::Lock::MySQL v1.00;
>  Apache::Session::MySQL v1.01;
>  Apache::Session::Serialize::Storable v1.00;
>  Apache::Session::Store::DBI v1.02;
>  Apache::Session::Store::MySQL v1.04;
>  AutoLoader v5.60;
>  base v2.06;
>  Benchmark v1.06;
>  bytes v1.01;
>  Cache::Simple::TimedExpiry v0.23;
>  capitalization v0.03;
>  Carp v1.03;
>  CGI v3.10;
>  CGI::Cookie v1.25;
>  CGI::Fast v1.05;
>  CGI::Util v1.5;
>  Class::Container v0.12;
>  Class::Data::Inheritable v0.04;
>  Class::ReturnValue v0.53;
>  Clone v0.18;
>  constant v1.04;
>  Cwd v3.01;
>  Data::Dumper v2.121_02;
>  Date::Format v2.22;
>  Date::Parse v2.27;
>  DBD::mysql v2.9007;
>  DBI v1.48;
>  DBIx::SearchBuilder v1.38;
>  DBIx::SearchBuilder::Union v0;
>  DBIx::SearchBuilder::Unique v0.01;
>  Devel::StackTrace v1.12;
>  Devel::StackTraceFrame v0.6;
>  Devel::Symdump v2.03;
>  Digest::base v1.00;
>  Digest::MD5 v2.33;
>  DynaLoader v1.05;
>  Encode v2.08;
>  Encode::Alias v2.02;
>  Encode::Config v2.00;
>  Encode::Encoding v2.02;
>  Errno v1.09;
>  Exception::Class v1.21;
>  Exception::Class::Base v1.2;
>  Exporter v5.58;
>  Exporter::Heavy v5.58;
>  FCGI v0.67;
>  Fcntl v1.05;
>  File::Basename v2.73;
>  File::Glob v1.03;
>  File::Path v1.06;
>  File::Spec v3.01;
>  File::Spec::Unix v1.5;
>  File::Temp v0.14;
>  FileHandle v2.01;
>  HTML::Entities v1.29;
>  HTML::Mason v1.3101;
>  HTML::Mason::CGIHandler v1.00;
>  HTML::Mason::Exception v1.1;
>  HTML::Mason::Exception::Abort v1.1;
>  HTML::Mason::Exception::Compilation v1.1;
>  HTML::Mason::Exception::Compilation::IncompatibleCompiler v1.1;
>  HTML::Mason::Exception::Compiler v1.1;
>  HTML::Mason::Exception::Decline v1.1;
>  HTML::Mason::Exception::Params v1.1;
>  HTML::Mason::Exception::Syntax v1.1;
>  HTML::Mason::Exception::System v1.1;
>  HTML::Mason::Exception::TopLevelNotFound v1.1;
>  HTML::Mason::Exception::VirtualMethod v1.1;
>  HTML::Mason::Exceptions v1.43;
>  HTML::Parser v3.45;
>  HTML::Scrubber v0.08;
>  I18N::LangTags v0.35;
>  I18N::LangTags::Detect v1.03;
>  integer v1.00;
>  IO v1.21;
>  IO::File v1.10;
>  IO::Handle v1.24;
>  IO::InnerFile v2.110;
>  IO::Lines v2.110;
>  IO::Scalar v2.110;
>  IO::ScalarArray v2.110;
>  IO::Seekable v1.09;
>  IO::Wrap v2.110;
>  IO::WrapTie v2.110;
>  IPC::Open2 v1.01;
>  IPC::Open3 v1.0106;
>  lib v0.5565;
>  List::Util v1.14;
>  locale v1.00;
>  Locale::Maketext v1.09;
>  Locale::Maketext::Fuzzy v0.02;
>  Locale::Maketext::Lexicon v0.53;
>  Locale::Maketext::Lexicon::Gettext v0.14;
>  Log::Dispatch v2.11;
>  Log::Dispatch::Base v1.09;
>  Log::Dispatch::Output v1.26;
>  Log::Dispatch::Screen v1.17;
>  Log::Dispatch::Syslog v1.18;
>  Mail::Address v1.67;
>  Mail::Field v1.67;
>  Mail::Field::AddrList v1.67;
>  Mail::Field::Date v1.67;
>  Mail::Header v1.67;
>  Mail::Internet v1.67;
>  MIME::Base64 v3.05;
>  MIME::Body v5.417;
>  MIME::Decoder v5.417;
>  MIME::Entity v5.417;
>  MIME::Field::ContDisp v5.417;
>  MIME::Field::ConTraEnc v5.417;
>  MIME::Field::ContType v5.417;
>  MIME::Field::ParamVal v5.417;
>  MIME::Head v5.417;
>  MIME::Parser v5.417;
>  MIME::QuotedPrint v3.03;
>  MIME::Tools v5.417;
>  MIME::Words v5.417;
>  Module::Refresh v0.08;
>  Module::Versions::Report v1.02;
>  overload v1.02;
>  Params::Validate v0.78;
>  POSIX v1.08;
>  re v0.04;
>  Regexp::Common v2.120;
>  Regexp::Common::delimited v2.104;
>  RT v3.5.6;
>  RT::Interface::Email v1.02;
>  Scalar::Util v1.14;
>  SelectSaver v1.00;
>  Socket v1.77;
>  Storable v2.13;
>  strict v1.03;
>  Symbol v1.05;
>  Sys::Hostname v1.11;
>  Sys::Syslog v0.08;
>  Text::Autoformat v1.13;
>  Text::Quoted v1.8;
>  Text::Reform v1.11;
>  Text::Tabs v98.112801;
>  Text::Template v1.44;
>  Text::Wrapper v1.000;
>  Time::HiRes v1.65;
>  Time::JulianDay v2003.1125;
>  Time::Local v1.1;
>  Time::ParseDate v2003.1126;
>  Time::Timezone v2003.0211;
>  Time::Zone v2.22;
>  utf8 v1.04;
>  vars v1.01;
>  warnings v1.03;
>  warnings::register v1.00;
>  XSLoader v0.02;
>
> Any Ideas or hints???
>
> Thanks
>
> Torsten
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I think I had come across the same problem using 3.6.0pre0. Seems to 
happen when the same custom field is involved in more than one clause in 
the query. Please see:
http://lists.bestpractical.com/pipermail/rt-users/2006-May/039046.html

I haven't had a chance to dig deeper to fix this.

If you can, you may want to print out the query that is being generated 
by putting some debug statement in DBIx::SearchBuilder. And see if it 
runs against the database you are using. What database are you using?



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