[rt-users] Images in Tickets

[Schultz, Eric]

I commented out this section of code in
<path-to-RT>/share/html/Ticket/Elements/ShowTransactionAttachments:

#    elsif ( $message->ContentType =~ /^image\//i ) {
#        $m->out('<img src="'
#              . $AttachPath . '/'
#              . $Transaction->Id . '/'
#              . $message->Id
#              . '/">' );
#    }

Hope this helps!

Eric Schultz
United Online

________________________________

	From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Nick
Metrowsky
	Sent: Monday, May 08, 2006 6:54 AM
	To: rt-users at lists.bestpractical.com
	Subject: [rt-users] Images in Tickets
	
	

	Hi Everyone,

	 

	Once in a while we receive SPAM into our ticket queues, with
embedded images. Is there a way to configure Request Tracker to not
display the images when a ticket it viewed? Attachments can only be
viewed when one click on a link; is it possible for images as well?

	 

	Take care!

	 

	Nick

	 

	
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	Nick Metrowsky

	Consulting System Administrator

	303-684-4785 Office

	303-684-4100 Fax

	nmetrowsky at digitalglobe.com <mailto:nmetrowsky at digitalglobe.com>


	DigitalGlobe (r), An Imaging and Information Company

	http://www.digitalglobe.com <http://www.digitalglobe.com> 

	
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