[rt-users] Distinguish between the comments in ticket

Kristopher Lusk klusk at brit.com
Mon May 8 15:59:26 EDT 2006


Hi again List,

 

So, has this one been asked before?  Oh, and I am running v. 3.2.2.

Also, can someone provide me with a link to the/a searchable archive?

 

Thanks,

Kristopher

 

  _____  

From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Kristopher
Lusk
Sent: Monday, May 08, 2006 9:15 AM
To: rt-users at lists.bestpractical.com
Subject: [rt-users] Distinguish between the comments in ticket

 

Is there is a way to color code the different comments in the RT ticket
system?  For example, if you want Customer Comments to appear differently
than your Own (in-house) Comments, how could we accomplish this?

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