[rt-users] Queue contents not visible

Jay Vlavianos JVlavianos at ecastinc.com
Thu May 11 13:17:06 EDT 2006


This should be a permissions issue, but no matter permissions I give to
myself I can't see the contents of a queue.

Now this queue is an approval queue where the tickets are created via a
template, but it there something specific about the ticket creation that
I am missing where I can't see them?   I don't want to be the owner of
the ticket, that is someone else, but I do want to see what tickets are
outstanding in that queue.

Anyone?  Should be simple right?  Most things that are overlooked are
simple...... :-)

-Jay

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