[rt-users] Custom Field tyeps: URL?
Todd Chapman
todd at chaka.net
Fri May 12 14:52:15 EDT 2006
On Fri, May 12, 2006 at 02:38:08PM -0400, Kanwar Ranbir Sandhu wrote:
> Hi Everyone,
>
> As far as I can tell, it isn't possible to create a custom field that
> contains clickable URLs to external (i.e. external to RT) web
> sites/pages. When I create the custom field (e.g. enter one value), and
> then paste the URL, it's displayed as plain text, not as a link.
>
> I haven't been following the development of the next version of RT, so I
> don't know if this feature has been added. But, has anyone done this
> for the current version? If not, where in the code should I start
> looking to make my customizations? Ideally, I'd like to be able to
> specify a name for the link and then the actual URL, since sometimes the
> URL can be very long.
>
> Thanks for any tips.
>
It's in the next version. For the current version you
could customize ShowCustomField component.
-Todd
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