[rt-users] Weird things with RTx::Shredder

[Ruslan Zakirov]

Heh, I've realized what's wrong with it.

This code control search on the 'disabled' property of a user record
and by default as stated in the docs shredder searches for disabled
users, but with the plugin option 'status' you can change this
behaviour. Try value of 'any'.

On 5/18/06, Philip Kime <pkime at shopzilla.com> wrote:
> I changed line 98 of $rtroot/local/lib/RTx/Shredder/Plugin/Users.pm
>
> From
>
>   VALUE    => '0',
>
> To
>
>   VALUE    => '1',
>
> And now it works fine.
>
> PK
>
> -----Original Message-----
> From: Ruslan Zakirov [mailto:ruslan.zakirov at gmail.com]
> Sent: 16 May 2006 20:08
> To: Philip Kime
> Cc: RT users; Todd Chapman
> Subject: Re: [rt-users] Weird things with RTx::Shredder
>
> On 5/17/06, Philip Kime <pkime at shopzilla.com> wrote:
> > I'm using shredder version 0.03_03 and Mysql 5.0.18.
> >
> > Do mean turn on RT logging or MySQL SQL logging? You want raw SQL
> > statements and not the TicketSQL query?
> Raw SQL. RT can report it (see config) and you can do it from mysql
> config too.
> IIRC Stephen reported something similar on Oracle, but I couldn't
> reproduce this.
>
> >
> > I fixed the AT shredding problem -
> > RTx::Shredder::Dependencies::_PushDependencies was expecting a named
> > arg of "TargetObjects" but the AT plugin was passing "TargetObjs" -
> > did this name change in any version of Shredder? If so, we should tell
>
> > Todd Chapman as he needs to update the Asset Shredding code on the AT
> Wiki.
> Yep, there were major overview of the API. And this was changed.
>
> >
> > PK
> >
> >
> > -----Original Message-----
> > From: Ruslan Zakirov [mailto:ruslan.zakirov at gmail.com]
> > Sent: 16 May 2006 19:01
> > To: Philip Kime
> > Cc: rt-users at lists.bestpractical.com
> > Subject: Re: [rt-users] Weird things with RTx::Shredder
> >
> > On 5/17/06, Philip Kime <pkime at shopzilla.com> wrote:
> > >
> > >
> > > I seem to be getting odd results searching in the GUI for
> > > RTx::Shredder (same results from command line). For example, if I
> > > search for email *@domain.com, I only get 6 users returned wheras I
> > > have about 100 users with a domain.com email address. If I search
> > > for a specific email address, usually, I get nothing returned at
> all.
> > Nothing in any error logs either.
> > Could you turn on SQL statements log? and send me queries?
> >
> > Also what DB are you using? Is it development version of the shredder
> > or stable one?
> >
> > >
> > > And with the Asset Tracker extension (AT), I get a reasonable list
> > > of results but with what look like object class names:
> > >
> > > RTx::AssetTracker::Asset-620
> > > RTx::AssetTracker::Asset-621
> > >  RTx::AssetTracker::Asset-622
> > > RTx::AssetTracker::Asset-623
> > > RTx::AssetTracker::Asset-624
> > >
> > > if I try to wipe any of these out, I get a Perl error
> > >
> > > Couldn't wipeout object: Undefined Objects argument Trace begun at
> > > /usr/local/rt/local/lib/RTx/Shredder.pm line
> > > 212
> > >
> > > This only happens with Assets. It's a fairly clean install of RT
> > > 3.4.5, AT
> > > 1.2.3 and the latest RTx::Shredder from CPAN. I've uninstalled and
> > > re-installed AT and RTx::Shredder to no avail. Any similar
> > experiences?
> > >
> > > PK
> > >
> > > --
> > > Philip Kime
> > > NOPS Systems Architect
> > > 310 401 0407
> > >
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> > >
> >
> >
> > --
> > Best regards, Ruslan.
> >
>
>
> --
> Best regards, Ruslan.
>


-- 
Best regards, Ruslan.