[rt-users] Custom field template

[taan]

Is there a way of having a custom field text box which already contains 
text when you enter the "Create a New Ticket" form.
Basically I want a text box with headings already included that prompt 
for different information types. There are too many fields to create 
custom fields for them all, and they don't really need the structure or 
searchability of custom fields anyway. A free form text template would 
do the trick.

thanks
Taan