[rt-users] Spreadsheet view displays more columns than in search

[Stephen Turner]

At Tuesday 5/23/2006 04:50 PM, Flynn, Timothy J wrote:
>Thanks Eric,  do you know why I'd be getting different results in
>spreadsheet vs the web list?  On one report I am getting 14 tickets in
>the web view and in the spreadsheet I am getting 11 and the data is
>wrong..  FYI the web results are correct and the spreadsheet is not.  Is
>something not being escaped that is affecting the query?
>
>-Tim
>

The mechanism use in searching for the web view is different from 
that used in the full spreadsheet download.

That said, you should still see the same number of rows. When you get 
14 rows in the web view are you actually seeing 14 tickets in the 
list, or is that number from the 'Found 14 tickets' message? It's 
just possible that you only have permission to see 11 of the 14 rows returned.

Steve