[rt-users] Requestors not receiving mail

Thomas Vincent thomasv at yousendit.com
Wed May 24 17:38:17 EDT 2006


Never mind, the user had change $NotifyActors in RT_Config.pm. 

 

________________________________

From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Thomas
Vincent
Sent: Wednesday, May 24, 2006 2:16 PM
To: rt-users at lists.bestpractical.com
Subject: [rt-users] Requestors not receiving mail

 

I am running RT 3.4.5, and today I added another 6 ques for an even
dozen. But my new queues even though they appear identical to the old
ones, do not send email the requestor.  We have disabled autoreply upon
initial creation of the ticket. Other then that it is a default install.
Scrips haven't bee modified either. 

 

Logs say: 

 

No recipients found. Not sending.
(/usr/lib/perl5/vendor_perl/5.8.6/RT/Action/SendEmail.pm:249)

 

 

Thanks in advance,

 

Cheers,

Tom

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