[rt-users] User info synchronization with LDAP

[tmaciak at ci.grand-rapids.mi.us]

Hi Jean-Francois,

The way I went about it was to modify the User_Overlay.pm file subroutine called CanonicalizeUserInfo

Our new method for that is located in:
/local/lib/RT/User_Local.pm (this overtakes the original method version supplied with RT)

Basically we just do a LDAP look up of the user as they are being created and then it places this information into their profile.

If you need more detailed help let me know.

Thanks,

T.J. Maciak
 
Internet/Intranet Developer
Department of IT
City of Grand Rapids
P: (616)456-3713
F: (616)456-3448


-----Original Message-----
From: Jean-Francois Levesque [mailto:jean-francois.levesque at savoirfairelinux.com] 
Sent: Thursday, May 25, 2006 4:10 PM
To: rt-users at lists.bestpractical.com
Subject: [rt-users] User info synchronization with LDAP

Hi all!

I installed RT3.4.5 with LDAP support as described at 
http://wiki.bestpractical.com/index.cgi?LDAP.  It's working well, I can 
login with my LDAP credentials.

Now, I'd like to synchronize the user info with my LDAP server. Any idea?

Thanks!

Jean-Francois
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