[rt-users] Internal Server Error?

Mathew Snyder msnyder at servervault.com
Wed May 31 23:06:28 EDT 2006


Why, though, would it be an intermittent problem?  It works most of the
time then one day just stops allowing the user to access the database.

Mathew Snyder
Systems Administrator
Network+
ServerVault TechOps



Ruslan Zakirov wrote:
> mysqlaccess -u root --brief \* rt_user rt3
> 
> On 5/31/06, Mathew Snyder <msnyder at servervault.com> wrote:
>> Every now and then when I attempt to access our pre-production RT server
>> I get an Internal Server Error.  Looking at the logs it says:
>>
>> DBI connect('dbname=rt3','rt_user',...) failed: Access denied for user
>> 'rt_user'@'localhost' (using password: YES) at
>> /usr/lib/perl5/site_perl/5.8.8/DBIx/SearchBuilder/Handle.pm line 108
>>
>> However, I've looked and rt_user exists.  Nothing has changed so
>> (including the password) so I don't know what would be causing this.
>> Has anyone else run into the problem of rt_user suddenly not being able
>> to access the database?
>>
>> I'm using v3.6.0rc2, Fedora Core 5, MySQL v5.0.18
>>
>> -- 
>> Mathew Snyder
>> Systems Administrator
>> Network+
>> ServerVault TechOps
>>
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> 
> 



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