[rt-users] Remove query

Roman Steven romansteve at gmail.com
Fri Nov 3 06:34:41 EST 2006


Hi,
We are using rt361

How can I permanently delete a search from RT System's saved searches?

This is what I am doing now:

1.  Start at RT at a glance
2.  Click on Edit for the search I want to delete
3.  Click on You can also edit the predefined search itself: Search ->
SearchName
4.  Click on Delete

But the search is still there.
Am I doing something wrong?
Do I need to manually do something in the database?  I can see the
entries in the Attribute table but there is no disable field.  Do I just
delete the entry?

Any help would be appreciated.

Thanks
RS



More information about the rt-users mailing list