[rt-users] Mysql problem accessing RT database

[Chaim Rieger]

Stephen Carr wrote:
> Dear All
>
> I earlier reported a problem - see error below - accessing the RT Innob
> database. The problem occurs when I attempt to reply to a ticket.  I have
> since discovered - after making a backup - that I have no problem with
> some tickets and with others if I click on the reload current page option
> in the browser I can update eg reply or merge tickets.
>   
what are the contents or your mysql-error.log and mysql-slow.log