[rt-users] Please help: RT3.4.4 running really slow

don garbage dongarbage at hotmail.com
Tue Nov 7 10:26:04 EST 2006


Hi all,

The problem continues and my users are becoming very impatient with me.

Can someone lend a hand? Please refer to this email thread for the problem 
I'm having.

Thanks,
Don


>From: "don garbage" <dongarbage at hotmail.com>
>To: blkline at attglobal.net
>CC: rt-users at lists.bestpractical.com
>Subject: Re: [rt-users] Please help: RT3.4.4 running really slow
>Date: Sat, 04 Nov 2006 14:00:58 +0000
>
>Hi Barry,
>
>I just checked again for mod_fastcgi, and, it appears that I do have it. In 
>ubuntu, it is called
>       libfcgi-perl
>
>So, back to the drawing board. :)
>
>Have you had the chance to check out my config files?
>
>Thanks for any further help,
>Don
>
>
>>From: "don garbage" <dongarbage at hotmail.com>
>>To: dongarbage at hotmail.com, blkline at attglobal.net
>>CC: rt-users at lists.bestpractical.com
>>Subject: Re: [rt-users] Please help: RT3.4.4 running really slow
>>Date: Thu, 02 Nov 2006 14:11:20 +0000
>>
>>Barry & rt-user community,
>>
>>Has anyone had an opportunity to check out my config files?
>>
>>Thanks so much for any further assistance on this,
>>Don
>>
>>
>>>From: "don garbage" <dongarbage at hotmail.com>
>>>To: blkline at attglobal.net
>>>CC: rt-users at lists.bestpractical.com
>>>Subject: Re: [rt-users] Please help: RT3.4.4 running really slow
>>>Date: Tue, 31 Oct 2006 01:33:01 +0000
>>>
>>>Barry,
>>>
>>>The configuration files are attached. Ubuntu has split out the apache2 
>>>config files into:
>>>     /etc/apache2/apache2.conf
>>>     /etc/apache2/sites-available/ssl
>>>
>>>mod_fastcgi is not installed. Should it be?
>>>
>>>Thanks so much for the help,
>>>Don
>>>
>>>>From: "Barry L. Kline" <blkline at attglobal.net>
>>>>CC: rt-users at lists.bestpractical.com
>>>>Subject: Re: [rt-users] Please help: RT3.4.4 running really slow
>>>>Date: Mon, 30 Oct 2006 16:55:13 -0500
>>>>
>>>>-----BEGIN PGP SIGNED MESSAGE-----
>>>>Hash: SHA1
>>>>
>>>>don garbage wrote:
>>>>
>>>> > apache2 version info:
>>>> >     Apache/2.0.55 (Ubuntu) mod_ssl/2.0.55 OpenSSL/0.9.8a 
>>>>mod_perl/2.0.2
>>>> > Perl/v5.8.7
>>>> > php version info:
>>>> >     php is not installed on the machine (does RT require php?)
>>>> > postgres version: 7.4
>>>> >
>>>>
>>>>No, RT does not require PHP.  Your machine should surely be up to this
>>>>task.  Here are some more questions:
>>>>
>>>>Did you install mod_fastcgi?
>>>>
>>>>Would you please post the contents of your httpd.conf file, without
>>>>comments.  Use:
>>>>
>>>>grep -v '^#' /etc/httpd/conf/httpd.conf | \
>>>>grep -v '^$' > /tmp/httpd.conf.clean
>>>>
>>>>to create a cleaned file, then post it.  Also, could you post your
>>>>/opt/rt3/etc/RT_SiteConfig.pm file, too?  You can do the same as above
>>>>for that file (to remove comments)... You might want to obfuscate the
>>>>database password & host info before posting...
>>>>
>>>>Barry
>>>>
>>>>-----BEGIN PGP SIGNATURE-----
>>>>Version: GnuPG v1.2.6 (GNU/Linux)
>>>>
>>>>iD4DBQFFRnTBCFu3bIiwtTARAk3xAJj/bOJKm6Q6FdDE+skYWLQ331JIAJ4r2JCX
>>>>J7UAowwRFv2P51ewLK6sZQ==
>>>>=nAPU
>>>>-----END PGP SIGNATURE-----
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>>>>
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>>>>
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>>>
>>
>>
>>><< apache2.conf >>
>>
>>
>>><< RT_SiteConfig.pm >>
>>
>>
>>><< ssl >>
>>
>>
>>>_______________________________________________
>>>http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>>>
>>>Community help: http://wiki.bestpractical.com
>>>Commercial support: sales at bestpractical.com
>>>
>>>
>>>Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
>>>Buy a copy at http://rtbook.bestpractical.com
>>
>>
>
>
>_______________________________________________
>http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
>Community help: http://wiki.bestpractical.com
>Commercial support: sales at bestpractical.com
>
>
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>copy at http://rtbook.bestpractical.com





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