[rt-users] Adding a Spam Link on Main Page

[Stephen Turner]

> -----Original Message-----
> 
> Hello everyone,
> 
> On the main page of my RT website, I have a table called "15 newest 
> unknown tickets..." and each ticket on that table has a link on the 
> right side called "Take". I would like to add another link called 
> "Spam" just beside "Take" that will delete the ticket it is refering 
> to. Is this possible? How would I accomplish this? I'm sure 
> there is a 
> callback for this.
> 
> --
> Bernd

Aah - I thought you wanted the spam link to appear on the ticket
reply/comment screen (Ticket/Modify.html). That's what the mod you
originally made would have done. You should investigate the mason component
that displays the list of unowned tickets and see if there's a callback in
there that would help. If not, make a copy of the element and add in the
spam link.

Good luck,
Steve

----------------------------------------
Stephen Turner
Senior Programmer/Analyst - Client Support Services
MIT Information Services and Technology (IS&T)