[rt-users] automatically assign ticket ownership upon submission?

[Jon Daley]

My wife knows more about the scrips than I do, but I assume she found this 
on the wiki or something.  Her id is 32, so this particular queue gets 
assigned to her:

Condition: OnCreate
Action: User Defined
Template: Blank
Stage: TransactionCreate
Custom action preparation code:
    return 1
Custom action cleanup code:
   $self->TicketObj->SetOwner(32);
   return 1;



On Fri, 10 Nov 2006, Dan Parsons wrote:
> Is there way to make it so when someone submits a ticket to a certain queue, 
> that ticket is automatically assigned to a specific user, instead of 
> "nobody"?