[rt-users] importing users question...

[Mat W]

We're looking to roll-out a new RT install globally (I use it locally w/ my 
Jr. Admin).  So the only users are the IT Staff Logins currently on the new 
system.  Originally, I created a "shared" username people log in with, then 
fill-in a submission form.  When the "requestor" doesn't exist RT creates an 
unprivliged account it appears.  I essentially want to just preload those 
accounts for each user with the contact info and such which wouldn't be 
populated in the RT autocreation.  Once those are in, I have some Custom 
Fields I'm going to load in for users.

>Matt;
>
>If you have your users and group already created , you can use the below 
>scripts to add group membership ..
>I have a separate script that create users,and another to create groups if 
>you wish, something to bare in mind when creating users is most of the time 
>the users exist in the system because the 've emailed the system and RT 
>auto created them
>Roy
>
>#!/usr/bin/perl
>use lib "/opt/rt3/lib";
>use strict;
>use RT;
>use RT::Interface::CLI qw(CleanEnv);
>CleanEnv();
>RT::LoadConfig();
>RT::Init();
>my $group = "Your group";
>my @users =('user 1','user 2','user 3') ;
>
>##load Group object
>my $gobject = new RT::Group (RT::SystemUser);
>$gobject->LoadUserDefinedGroup($group);
>
>foreach my $u (@users) {
>##load user object
>my $user=RT::User->new(RT::SystemUser);
>my ($s, $msg) = $user->Load($u);
>print "we loaded user $u his id is $user->Id \n";
>if ($s) {
>my ($gmd, $msg) = $gobject->AddMember($user->PrincipalId);
>if ($gmd == 0 ) {
>print "Could not add $u to this group error is $msg \n";
>}
>}
>}
>exit;
>
>
>Mat W wrote:
>>I'm using RT3.4.0
>>
>>I've read through some of the posts and the wiki. Everyone seems to think 
>>it's possible including myself and honestly, doesn't seem that hard to 
>>do... however I've yet to see someone say, "yes, i imported 100 users with 
>><blah> technique/script, etc". The script on the wiki shows how to create 
>>a user, but i don't see how it updates the Group tables.
>>
>>I was looking around in the DB. I see it creates the entries in the Users, 
>>Groups, and GroupMembers. I believe I could create one "example" user and 
>>see what changes in the DB and script it myself to essentially "clone" the 
>>user 100 more times. I'm just hoping someone may have already created a 
>>"clone" script or can point out things like "don't forget about updating 
>><blah>".
>>
>>I'm no super-DBA or programmer, but i can muddle my way through it. Just 
>>need a shove in the right direction. Perhaps what function is called when 
>>RT auto-creates the users who emailed tickets in?
>>
>>thanks in advance.
>>
>>-MatW
>>
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>

_________________________________________________________________
Find a local pizza place, music store, museum and more…then map the best 
route!  http://local.live.com?FORM=MGA001