[rt-users] importing users question...

[Stephen Turner]

> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com 
> [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Mat W
> Sent: Wednesday, November 15, 2006 11:19 AM
> To: sturner at mit.edu
> Cc: rt-users at lists.bestpractical.com
> Subject: RE: [rt-users] importing users question...
> 
> essentially, just want to pre-load user's name, email, 
> office, and phone# 
> from a basic CSV.  part2 would be to populate a few custom 
> fields for the 
> users.
> 
> i see the method in the User.pm to create a new user and this 
> was the info 
> on the 
> wiki:(http://download.bestpractical.com/pub//rt/contrib/3.0/Ot
> her/rtadduser) 
> ...
> 
> did a login and let RT create an account for the requestor, I 
> see it added 
> info to the Group and GroupMember table.  and i see entries 
> for each user i 
> created for the IT staff...
> 

Mat,

If you use the code from the wiki, the User->Create method will do all the
necessary group table updates/inserts for you - no need to worry about
updating database tables yourself.

Steve

----------------------------------------
Stephen Turner
Senior Programmer/Analyst - Client Support Services
MIT Information Services and Technology (IS&T)