[rt-users] RE: Problems with text/html Mails and Unicode

[Torben Nehmer]

Hello everybody,

--- I wrote:

> I have a severe Problem with text/html mails sent to a RT queue via the 
> Maligate, both on Web and on E-Mail Replies, the UTF-8 entities get 
> double-encoded.

Can anybody give me some hints here? Do you need additional information like DB Dumps or Mail Dumps? I'd be happy even with a read-the-manual link in case I have missed something important.

It would be very important for me to get this running, as unfortunalety the kind of E-Mails I've used to test the mailgate (text/html from MS-Outlook) is the most widespread case here in my userbase.


Yours sincerely,
Torben Nehmer

-------
Torben Nehmer
Diplom Informatiker (FH)
Business System Developer

CANCOM Deutschland GmbH
Messerschmittstr. 20
89343 Scheppach
Germany

Phone: +49 (0)8225 - 996-1118
Fax: +49 (0)8225 - 996-41118
torben.nehmer at cancom.de