[rt-users] rt: resvice unavailable

[Jesse Vincent]

On Nov 27, 2006, at 2:08 PM, Tomasz Wlodek wrote:

> Hi experts,
>
> I am playing with RT command line inteface. I try to create and  
> edit tickets in command line mode. Unfourtunately every time I try  
> to do something I get an error:
>
> [rt at rt ~]$ rt comment -m 'response to ticket' 1136
> Password:
> rt: Server error: Service Unavailable (503)
>
> Our RT installation works perfectly fine, both web and e-mail. This  
> must be some very trivial problem which prevents us from using  
> command line mode.
>
> Any hints?
>

This suggests that the RT server URL you specified is perhaps not  
right and that the CLI can't get there. set the environment variable  
RTDEBUG=3 and see what turns up.

-jesse

> Tomasz Wlodek
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