[rt-users] cannot attach files to a ticket from the web interface

Tue Nov 28 13:26:51 EST 2006

I have had problems with 3.6.1, but not across the board. For example, I 
can attach a Word document (.doc) but not an RTF file (.rtf).

--David

rt-users-bounces at lists.bestpractical.com wrote on 11/28/2006 12:57:13 PM:

> I have problems with 3.6.1 attachments too, see my older mail. Still no 
> response :/
> 
> J.
> 
> Roberto Nunnari wrote:
> > Hello again.
> > 
> > Nobody has answered yet to the email I posted yesterda..
> > maybe the gurus have missed it.. so here it comes again.
> > 
> > Please, help.
> >>
> >> 1) attachment work only via email, but not via the web UI.
> >>    Trying to attach a file via the web UI gives a blank page
> >>    and the ticket is not modified in any ways.
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