[rt-users] $rtname and $Organization

[Jacob Helwig]

$EmailSubjectTagRegex

> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-
> bounces at lists.bestpractical.com] On Behalf Of Ryan Hardester
> Sent: Monday, October 02, 2006 18:31
> To: Helmuth Ramirez; David Chandek-Stark; rt-
> users at lists.bestpractical.com
> Subject: RE: [rt-users] $rtname and $Organization
> 
> I believe $rtname is what ends up in the []'s with the ticket number.
> If
> you change it mid stream RT won't match replies to existing tickets
> after the change. I believe there was another setting in the config
> file
> to account for that if need be.
> 
> --Ryan