[rt-users] Custom Fields on Users

Jones, Marc T marc.jones at uconn.edu
Tue Oct 3 13:23:35 EDT 2006


This tripped me up too. You need to create the CF and set the Applies to
field to Users.
Then you need to go to Configuration -> Global -> Custom Fields -> Users
and select the Custom Field.

It seems a little silly because User CF can only be applied globally but
it is consistent with how Custom Fields work with Tickets &
Transactions.

Marc Jones
Systems Administrator
Student Affairs Information Technology

> -----Original Message-----
> From: Matthew Pressly [mailto:mpressly at claborn.net]
> Sent: Saturday, September 30, 2006 4:59 PM
> To: rt-users at lists.bestpractical.com
> Subject: [rt-users] Custom Fields on Users
> 
> Is there some trick to getting custom fields to work
> on Users (on rt 3.6.1)?
> 
> I have added several custom fields, designated that
> they are to apply to users, granted all rights, then
> tried editing and adding users, but no custom fields are
> displayed on the user modify or create forms.
> 
> --
> Matthew
> 
> 





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