[rt-users] zimbra and rt

[Chaim Rieger]

Ian Clancy wrote:
> Chaim,
> Weve been using Zimbra now for a couple of months. It really is 
> excellent.
> I'd be interested to know what kind of integration ideas you have with 
> RT.
> Regards
>
here are my ideas,

since most users will use zimbra for ent email and messaging, i can 
create code within zimbra that when a certain syntax shows up in any 
email header ie (domain.tld #48087) when you hover above that email it 
will grab the data directly from rt, and display requestor, status, etc.....