[rt-users] RT 3.6.1 - customfield single-value freeform adds new record for each value update?

[Stephen Turner]

> -----Original Message-----
> 
> Hello,
> 
> we have upgraded to RT 3.6.1 from 3.0.12.
> 
> I used to query the database with external SQL-scripts.
> So I found, that RT3.6.1 will store 'a history of all values' that a
> single-value freeform field was filled with.
> 
> Looks to me that this was different in 3.0.12. There I found only the
> last given value for that field in the database.
> 
> Is there a possibility to prevent RT from adding new records to
> ObjectCustomFieldValues each time the user invokes a 
> single-value field
> update?
> 
> Best Regards,
> Olaf Hamann
> 

Olaf,

Did you filter out the deleted values (i.e. where Disabled is not 1)? 

Steve

--------------------------------------------------
Stephen Turner
Senior Programmer/Analyst - Client Support Services
MIT Information Services and Technology (IS&T)