[rt-users] no queue

Ruslan Zakirov ruslan.zakirov at gmail.com
Tue Oct 10 12:17:42 EDT 2006


Check ACLs. Most probably user has no right 'CreateTicket'.

On 10/10/06, Yannick Majoros <majoros at inma.ucl.ac.be> wrote:
>  Hello again,
>
>  When a user (actually from ldap) logs in, and tries to create a new
> ticket, a screen is displayed to choose a queue for the new ticket...
> But there is not any choice or any button to go further, although there
> is a "general" queue. Does anyone have any clue to solve that?
>
>  Thank you,
>
> --
> ----------------------------------------------------------------------
> Yannick Majoros http://www.inma.ucl.ac.be/~majoros
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-- 
Best regards, Ruslan.


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