[rt-users] Require non-blank mesage field

[Vivek Khera]

On Oct 12, 2006, at 5:19 PM, Matthew Pressly wrote:

> Where can I add code to prevent a ticket from being resolved with
> an empty 'Message:' field?  I would like to just display an error
> message and redisplay the current page.

That would block you from resolving a ticket without comment which  
was re-opened by a "thank you" response from your customer.  Are you  
sure you want to restrict that?  We get those all the time.

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