[rt-users] RT at a Glance 3.6.1, customizing the "Available" list

Jared Hanks jmhanks1373 at hotmail.com
Fri Oct 13 12:06:36 EDT 2006


Thanks Torsten.  I took the following from RT_Config.pm :

Set($HomepageComponents, [qw(QuickCreate Quicksearch MyAdminQueues 
MySupportQueues MyReminders  RefreshHomepage)]);

And removed the QuickCreate from the list and put it in RT_SiteConfig.pm and 
everything is working.



>From: "Torsten Brumm" <torsten.brumm at googlemail.com>
>To: "Jared Hanks" <jmhanks1373 at hotmail.com>
>CC: rt-users at lists.bestpractical.com
>Subject: Re: [rt-users] RT at a Glance 3.6.1, customizing the "Available" 
>list
>Date: Fri, 29 Sep 2006 09:09:36 +0200
>
>Hi Jared,
>
>the available fields are defined inside the RT_SiteConfig.pm, there you can
>add or remove fields.
>
>Torsten
>
>2006/9/28, Jared Hanks <jmhanks1373 at hotmail.com>:
>>
>>I would like to remove the "QuickCreate" option from the "Available" list
>>box in /Prefs/MyRT.html in RT 3.6.1.  I don't want any user to have the
>>ability to use the QuickCreate function.  Is there a way to edit that list
>>(in the database, or some file)?
>>
>>Any help is appreciated.
>>
>>Thanks,
>>Jared
>>
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>
>
>
>--
>MFG
>
>Torsten Brumm
>
>http://www.torsten-brumm.de

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