[rt-users] Custom scrip not working right??? Help

[Carlos Ramon Lopez Midence]

Running RT-3.6.1 on Debian 3.1

I have the following scrip that is trying to print information on the ticket 
but when I try to create the ticket it does not create the ticket and it 
does not print anything

Description: onCreatePrint
Condition: User defined
Action: User defined
Template: blank
Stage: TransactionCreate

Custom condition:
if( $self->TransactionObj->Type eq 'Create' &&
    $self->TicketObj->Status eq 'new' ) {
      return 1;
} else {
      return undef;
}

Custom Action preparation code: none

Custom Action Cleanup code:
{
open(PRINTER, "| lpr -Pdelllase")  || die "can't run lpr: $!";
print PRINTER  "Testing printing response\n";
close(PRINTER)                || die "can't close lpr: $!";
}

I have tried this code by itself and it does run and prints the desired 
text, but when I try using it on RT, nothing happens, it does not create the 
ticket nor prints my text

Any help as always will be appreciated...

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