[rt-users] Track-it to RT migration

[Shramko.Philip]

I have just installed RT3.6.1.  I want to use RT instead of Track-IT but
I have collected A LOT of useful information using track-it that I would
like to migrate over to RT .  I see that there are at least a couple of
RT users out there who have also gone from Track-It to RT.   I have also
added the AT and RTFM modules to my RT installation.  

 

My question is for those who have gone through the switch from Track-it
to RT.... What in your experiences has been the easiest way to migrate
the data from Track-it to RT?  

 

I have already converted the Track-it database to MySQL so at this point
I am ready to start transferring the data but again I would like to see
if anyone has found an easier way to get the data moved or if someone
has taken the time to create a script that performs this particular
function. 

 

Thank you,

 

Phil Shramko
Desktop Support Supervisor
Palm Coast Data



 

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