[rt-users] Problem with Character '...' (0x85) filled into subjectfield

[Olaf Hamann]

Thank you for that quick response.

I looked into our rt3 database and mysql has no problems at all.
Transactions which are not shown in ticket history exist completely with
char in tables Tickets, Transactions and Attachments.

Further investigations show, error shows up in httpsd-err.log
'Segmentation Fault', not in rt.log

I found that 'usually indicates a bad dso mod_perl 1.0 build'-hint, will
ask admin for that.

Are there other experiences with RT 3.6 and Segmentation Fault?

Regards,
Olaf Hamann



Vonnahme, Nathan wrote:
> This sounds kind of like the FAQ "Q: I created a ticket by pasting from
> a word document. RT chokes on the ticket" at
> http://wiki.bestpractical.com/index.cgi?FAQ  , but the answer there is
> Postgres-specific... maybe when you find an answer you could put it in
> the Wiki there?
> 
> 
>