[rt-users] Add a custom watcher type

Thomas Dietmaier Thomas.Dietmaier at dataphone.at
Tue Oct 24 07:01:38 EDT 2006


Hello List,

I received a request from our users: They'd like to have another watcher type called "Solver" (like Cc, AdminCc, Requester) to tickets. I could not find any hints in the documentation -- can it be configured somewhere? Any pointers appreciated.

tia
Thomas Dietmaier. 

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thomas.dietmaier at dataphone.at





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