[rt-users] Auto adding *most* cc recipients
Richard J Palmer
richard at merula.net
Wed Oct 25 19:09:55 EDT 2006
We are using RT 3.4.5 here and have one small question.
In the case of most emails we want the cc contacts added to a ticket so
they get any reply to the ticket -- and this works fine.
Howerver there are 1 or 2 addresses we want to stop being added (or at
least getting the emails).
Isthere any way this can eaily be set (or can the auto adding cc's be
set on a per queue basis ?
Thanks!
--
Richard Palmer
Merula Limited
http://www.merula.net
More information about the rt-users
mailing list