[rt-users] RT Spam Looping

[André Luiz Fré]

Hi, Eder

You can have procmail filtering all incoming message before they get 
into RT. Please, take a look at
http://wiki.bestpractical.com/index.cgi?SpamFiltering

-- André


Eder Miranda - UNODATA wrote:
> 
>  
> Hi all,
> please,
> A spammer send us a message with a big number of cc:, more than 100.
> Then our RT has identified it as a new ticket and all cc: as requestors.
> Resuming, all of them are receiving messages from us, causing server 
> overload and other problems.
> Then I 've removed this ticket but  a lot of error messages or unknow 
> users message came and reopen ticket again.
> Could someone help me?
>  
> Thanks,
>  
> Eder Miranda
>  
>