[rt-users] Please help: RT3.4.4 running really slow

Barry L. Kline blkline at attglobal.net
Mon Oct 30 13:50:28 EST 2006


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don garbage wrote:
> Barry,
> 
> Thanks so much for the fast response.
> 
> The machine has 1GB of RAM, 200 GB SATA hard drive, 2.8GHZ dual core
> pentium.
> 
> My Ubuntu machine is very lightly loaded (nothing of note taking up
> resources from running top command). When trying to load a page
> (clicking on an open ticket for example), apache2 and postmaster show up
> briefly at the beginning of the list for top then they disappear. 9 out
> of 10 times, the page never fully loads. All that is shown the Best
> Practical banner at the top of the page and the progress bars shows
> about 1/3 has loaded.
> 
> This is a new install of RT that works poorly.
> 
> I'd appreciate any further help you could offer.
> 
> Thanks,
> Don
> 

Are you seeing any errors show up in the Apache logs?  I'm not familiar
with where Ubuntu puts it, but I'd look for /var/log/httpd/error_log.
If something pukes while Apache is processing it you'll get the kind of
problem you're describing and if you're lucky you'll find something in
the log to indicate what it is.

Barry
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