[rt-users] RT - Data Warehouse?
Roy El-Hames
rfh at pipex.net
Fri Sep 1 12:13:59 EDT 2006
If you don't mind can you also send them to me, we will be implementing
reporting via Business Objects fairly soon , and your scripts will be
useful.
Kind regards;
Roy
Torsten Brumm wrote:
> Hi Stephen,
>
> yes, we have. We put all the data from RT DB to Business Objects and
> do the
> reporting there. If you like, i can sent you the scrips for that
>
> Torsten
>
> 2006/9/1, Stephen Turner <sturner at mit.edu>:
>>
>> Hello,
>>
>> Has anyone moved data from an RT system to a data warehouse for
>> reporting purposes? If so, would you be willing to share your
>> experiences? I'm interested in the design of the warehouse data
>> structures, particularly how to accommodate custom fields.
>>
>> Thanks,
>> Steve
>>
>> Stephen Turner
>> Senior Programmer/Analyst - Client Support Services
>> MIT Information Services and Technology (IS&T)
>>
>>
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