[rt-users] Sort Order of Custom Fields in rt 3.6.1

Jesse Vincent jesse at bestpractical.com
Wed Sep 6 17:34:38 EDT 2006




On Tue, Aug 22, 2006 at 04:52:39PM +0200, Sebastian Schwerdhoefer wrote:
> Hello,
> 
> we have used RT 3.6.0 so I upgraded to RT 3.6.1 today. I had to
> install the CPAN Module UNIVERSAL::require to get RT 3.6.1 to run.
> 
> Since I installed 3.6.1 our custom order of our Custom Fields
> (Configuration -> Queues -> <QUEUENAME> -> Ticket Custom Fields) is
> simply ignored, when one views or edits a Ticket.
> 
> So i came back to 3.6.0 and paradoxically the problem still exists!

I'm betting that this is due to an upgraded DBIx::SearchBuilder.  Just
out of curiosity, what database are you on?


> Any ideas how to get this problem fixed?
> 
> thanks in advance,
> Sebastian Schwerdhöfer
> 
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