[rt-users] RT 3.6.1 install question

[Frank Saxton]

Correct.  If I had given the mysqladmin root password when asked for 
a password after invoking make initialize-database, I would have been 
fine.  Hitting return, as the prompt advised me to do) hose me 
good.  There is no recovery from that point except to manually blow 
away the ./mysql/rt3 subdirectory per the procedure I described earlier.

This "RT root" business is very confusing.  By default, RT wants to 
run from the root URL http://localhost.  I guess that's fine if the 
only thing apache does on the server is server up RT 
connections.  But the way it's set up now, fastcgi screws up all of 
the other web stuff on the server.  Apparently, some change was made 
in RT 3.5 or 3.6 that makes simple aliasing NOT a viable option.  I 
attached a copy of the pertinent httpd.conf entries 
yesterday.  Basically, what I want to do is run RT from 
http://localhost/rt not http://localhost

It looks like RT_SiteConfig: Set($WebPath , "/rt");
would do that but apparently I need to do something to get the chance 
to take.  If I have to rebuild everything just to make this small 
change, I am going to be very upset.

If I change ScriptAlias in httpd.conf to point to "/rt" instead of 
"/" it breaks RT (but fixes all of the other web sites on the server)

I guess what I'm asking is what do I need to do to alias RT from / 
where it is now to /rt where I want it and get everything to work?

If anyone wants to view the problem, on a plain vanilla RT 3.6.1 
server, try to view http://localhost/server-status and you'll see what I mean.

TIA!

At 09:23 AM 9/8/2006, you wrote:
>On 9/8/06, Frank Saxton 
><<mailto:frankie at easyrider.com>frankie at easyrider.com> wrote:
>Imported old DB with :
>mysql --user=root --password=xxxxx < /home/frankie/rt.sql
>
>
>Just for reference now (seeing as you've got it all working), the 
>initialize-database script was failing before because you hadn't 
>given it the MySQL root password - the one that you've specified in 
>the line I've quoted above.
>I can't remember completely, but I seem to recall that the make 
>initialize-database command asks you for the root password, but you 
>can initialize-the database with the rt-setup-database command 
>giving it the action 'init'.
>Anyway, you've got it all working now so it's neither here nor there!
>
>As far as I know, changing the WebPath shouldn't affect RT in any 
>way, but if RT used to be at /rt and people using it have it 
>bookmarked, it might just be worth putting a 302 redirect to the new location.
>
>Good luck and best wishes,
>
>--
>Regards,
>
>Andrew Nicols
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