[rt-users] RT 3.6 performance problems

[Theo Kramer]

Apologies for the length of time in responding on this - been away for a
while.

On Sat, 2006-08-26 at 09:28 -0400, Jesse Vincent wrote:
> 
> 
> On Sat, Aug 26, 2006 at 10:57:38AM +0200, Theo Kramer wrote:
> > On Fri, 2006-08-25 at 11:47 -0400, Jesse Vincent wrote:
> > > 
> > > 
> > > On Fri, Aug 25, 2006 at 01:56:59PM +0200, Theo Kramer wrote:
> > > > On Thu, 2006-08-24 at 11:56 -0400, Jesse Vincent wrote:
> > > > 
> > > > > Send this to the list:
> > > > > 
> > > > > SELECT * FROM ACL WHERE RightName = 'OwnTicket';
> > > > > 
> > > 
> > > Next up:
> > > SELECT * from Groups where id = 11;
> 
> ACL
> 
> | 123 | Group         |           3 | OwnTicket | RT::Queue  |       13 |           0 |             0 |                                                                         
> 
> > mysql> SELECT * from Groups where id = 3;
> > +----+------+------------------------------+----------------+----------+----------+
> > | id | Name | Description                  | Domain         | Type     | Instance |
> > +----+------+------------------------------+----------------+----------+----------+
> > |  3 |      | Pseudogroup for internal use | SystemInternal | Everyone |        0 |
> > +----+------+------------------------------+----------------+----------+----------+
> > > SELECT * from Groups where id = 3;
> > 
> > Attached. So here it seems that Everyone has 'OwnTicket' for id 3 but it
> > is either not visible in the http interface or it eludes me...
> 
> Nope. Queue 13. What's Queue 13?

select Name,Created,LastUpdated,Disabled from Queues where id = 13;

+---------+---------------------+---------------------+----------+
| Name    | Created             | LastUpdated         | Disabled |
+---------+---------------------+---------------------+----------+
| testing | 2001-10-03 06:46:42 | 2002-03-04 10:16:24 |        1 |
+---------+---------------------+---------------------+----------+
1 row in set (0.00 sec)


-- 
Regards
Theo