[rt-users] Was working fine for 2 weeks

Ben Weston ben at computerhelpme.com
Tue Sep 12 09:01:59 EDT 2006


For the last couple weeks, my new RT system has been running fine.  The 
boss has been quite impressed with it.

However, starting yesterday, it hasn't been working.  The small pmWiki 
system on the same server continues to run fine, and no changes have 
been made to that server since RT got configured properly...

I stopped and restarted httpd and mysqld services.  I even turned off 
iptables to make sure that wasn't a problem, still nothing.  I think 
it's an error while trying to connect to the database, but I'm not sure.

Any help would be greatly apprecaited.

Ben


 From httpd/error_log:
[Tue Sep 12 07:54:00 2006] [error] [client 192.168.51.72] Connect Failed 
Access denied for user 'rt'@'localhost' (using password: YES)\n at 
/opt/rt3/lib/RT.pm line 176\n
DBI connect('dbname=rt3','rt',...) failed: Access denied for user 
'rt'@'localhost' (using password: YES) at 
/usr/lib/perl5/site_perl/5.8.8/DBIx/SearchBuilder/Handle.pm line 108



 From httpd.conf:
# Begin RT Host
<VirtualHost 192.168.51.48:80>
   ServerName 192.168.51.48
   ServerAdmin ben at NOSPAMcomputerhelpme.com
   DocumentRoot /opt/rt3/share/html

   PerlRequire /opt/rt3/bin/webmux.pl

   <Location /NoAuth/images>
       SetHandler default-handler
   </Location>

   <Directory /opt/rt3/share/html>
       Order allow,deny
       Allow from all
       SetHandler perl-script
       PerlResponseHandler RT::Mason
   </Directory>
</VirtualHost>





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