[rt-users] Removing AdminCC/status/owner from New Ticket dialogs.

Frank Pater fpater at dca.net
Wed Sep 13 10:53:56 EDT 2006


> ...but just wanted  
> to check whether there was some way to do it in a more fine-grained  
> manner.
> 

Hi Nigel,

Also note that you can add whatever logic you like in these files, including displaying data entry fields on a per-group basis. While I don't have any experience here, it doesn't look like it would be much more than checking the current user's group against a hard-coded list that you create.


Sincerely,
Frank Pater
DCANet
http://www.dca.net
voice: 888-4-DCANET (888-432-2638)
fax: 302-426-6386
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