[rt-users] Attachments getting mangled

Schultz, Eric ESchultz at corp.untd.com
Wed Sep 13 12:20:43 EDT 2006


> >$MaxAttachmentSize (make sure it's big enough) 
> $TruncateLongAttachments
> (make sure it's undef) $DropLongAttachments (make sure it's undef)
> 
> 
> I checked that out, $MaxAttachSize is 10 megs and truncate 
> and drop are
> both undef.
> 
> Also saw an earlier post of same issue, and tried reinstalling Perl
> (5.8.8) but the probem remains.

The only other thing I can think of then is to make sure that the
Attachments table in your database is properly defined, because it could
be that the attachment can't make it into your database.  I would check
the mysql logs and the rt logs to make sure you aren't getting any
errors relating to this.



More information about the rt-users mailing list